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Enterprise effectiveness is directly influenced by every particular business process. CONIM provides analysis and step-by-step enterprise performance improvement on particular business process level and on the enterprise business model level. Consultants identify key business processes and optimization areas, perform analysis and modelling of the current state, build prospective and model implementation. Business processes analysis is targeting at:
- Important business process parameters: effectiveness, efficiency, speed, cost etc.
- Information completeness, relevance and actuality of use, information management efficiency
- Process logical errors, operational risks etc.
- Organizational and information flow handoffs
- Functions duplication and/or redundancy
It is important to clearly formulate goals and results before business process redesigning. It will define scope of work and exact time frame. There are several high level goals which are targeted by most types of organizations:
- Business processes quality improvement (services and products manufacturing quality, customer service quality etc.);
- Increase of business processes speed (supply times, service performance etc.)
- Decreasing number of errors during business processes implementation (minimizing influence of human factors);
- Lowering business process implementation costs.
- Streamline interdepartment collaboration;
- Designing new not existing business processes
It is important that business processes redesigned at three levels:
- Enterprise level. High-level enterprise operations overview. This is an attempt to document sales, supply, manufacturing, packaging, stock management, delivery, accounting and management, planning processes interconnections in a whole.
- At the high-level description of particular process. It reflects the logic of process implementation, for instance, from client order registration to product delivery to client's warehouse.
- At the particular functions and operations level. It describes workflow, step-by-step actions of the employee.
What will be the results of business processes streamlining project carried out by CONIM?
- Enterprise key business process aligned with business goals
- Streamlined processes management system
- Your specialists will master documenting, analysis and streamlining methodology
- Documented knowledge on business processes in form of explicit models
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